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🚚 Shipping & Delivery
Processing Time:
All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Timeframes:
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days
- Overnight Shipping: 1 business day (orders must be placed before 12 PM local time)
Shipping Charges:
Shipping costs are calculated at checkout based on your location and selected delivery speed.
Free Standard Shipping is available for domestic orders over $75.
Tracking:
You will receive an email with a tracking number as soon as your order is shipped, so you can follow your delivery in real-time.
International Shipping:
We ship worldwide. Delivery times may vary by country. Customers are responsible for any customs duties or import taxes incurred during delivery.
🔁 Returns & Exchanges
Return Window:
Items can be returned within 30 days of delivery. Products must be unused, in their original packaging, and have all tags attached.
Non-Returnable Items:
- Gift cards
- Final sale items
- Perishable goods
- Personalized or custom-made items
How to Start a Return:
- Visit our Returns Center or contact us at returns@yourstore.com.
- Provide your order number and the reason for return.
- We will issue a prepaid return label for domestic orders or provide return instructions for international returns.
Refunds:
Once we receive and inspect your return, your refund will be processed to the original payment method within 5–7 business days. You’ll receive a confirmation email once the refund is issued.
Exchanges:
If you need a different size or color, please use our Returns Center to request an exchange. Exchanges are processed as soon as we receive the original item.
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